FAQ

The newly constructed Sky Sauna on the rooftop of the Sportresidenz offers a breathtaking panoramic view of the surrounding mountains and the golf course. The sauna is open daily from 2:00 PM to 6:30 PM and operates at a temperature of 90 degrees Celsius.

The exclusive co-working space provides an ideal environment for productive work even during your vacation. Reliable internet, comfortable chairs, and a spacious desk make working here a true pleasure. This is the perfect spot to get your work done undisturbed.

The Genusswerkstatt has been extensively modernized and is now almost unrecognizable: the padding of the benches and chairs has been completely renewed, offering even greater comfort and a stylish ambiance. The design has also been slightly updated, creating an even more inviting atmosphere.

In addition to these visual updates, there is another exciting change: Peter Marquard brings fresh energy and creative ideas to the kitchen. Guests can look forward to culinary highlights such as premium steaks. The Genusswerkstatt team is excited to delight guests in this modern setting with refined dishes and a unique dining experience!

Moreover, exquisite wines are now showcased in the newly designed wine cellar.

A photo spot has been set up right next to the Sportresidenz on the golf course, offering a breathtaking view of the Zillertal Alps. This location is ideal for capturing unforgettable vacation memories.

The best option is always to book directly via the website, by phone, or by email. This way, you get the best rates and benefits.

Yes, we kindly ask for a deposit of 50 % of the total amount. You will receive a written confirmation and a binding reservation guarantee from us after the deposit has been received. 

We accept cash, all major credit cards (except American Express) and debit cards. 

You can purchase gift vouchers directly at the reception or here.

Cancellations are only valid in written form.

• From 3 days before arrival or in case of no-show, we charge 80% of the booked stay.
• From 28 to 4 days before arrival, we charge 50% of the package price.
• Up to 29 days before arrival, no cancellation fees apply.

The Sportresidenz is situated in Uderns in the Zillertal Valley. Located directly on the 18-hole golf course of the Zillertal Golf Club, it serves as the perfect starting point for activities such as skiing, hiking, and golfing. Thanks to its central location, guests enjoy the ideal combination of nature, sports, and relaxation.

Yes, depending on availability and upon request, we offer a free pick-up service from the train stations in Uderns and Jenbach.

From the east or north: From Munich/Salzburg/Vienna, take the A1, A8, and A93 to Kiefersfelden. Continue on the A12 (Vignette required!) to the Zillertal exit. Then follow the B169 into the Zillertal Valley.

From the west: From Vorarlberg/Innsbruck, take the A12 to the Zillertal exit. Then continue on the B169 into the Zillertal Valley.

From the south: From Klagenfurt, take the A10 to Salzburg. From Graz, take the A9 to Liezen, then continue on the A10 to Salzburg or to the Bischofshofen exit (see above).

All rooms and suites include a free parking spot in the underground car park (no assigned spots). You can open the barrier using your room card. When leaving, the barrier opens automatically.

Yes, state-of-the-art electric charging stations are available on-site. Payment is quick and easy using a credit or debit card directly at the terminal.

In Austria, winter tires are mandatory from November 1st to April 15th. Snow chains are not strictly required, but it is highly recommended to carry them with you to be prepared for rapidly changing weather conditions in the Alps.

Rooms and suites are available from 4:00 PM at the earliest on the day of arrival. On the day of departure, rooms must be cleared by 10:00 AM.

This is possible depending on availability. Please contact our reception team as soon as possible to arrange this.

Dr. Armin Zöhrer’s practice is located in Uderns. Additionally, nearby doctors include Dr. Alexander Binder, Dr. Lukas Kirchmair, and Dr. Christian Wimmer. There are also two pharmacies in Fügen and one in Stumm.

The district hospital is located in Schwaz, 23 km away.

There are two supermarkets in close proximity. For a more extensive shopping experience, we recommend visiting Schwaz (22 km) or Innsbruck (53 km), where larger shopping centers are available. Otherwise, you can find some fashion and sports stores in the valley (e.g. in Fügen, Kaltenbach, Zell, or Mayrhofen).

All rooms are equipped with allergy-friendly pillows and duvets. Please inform us of your allergies or intolerances in advance so that our kitchen team can accommodate your needs wherever possible.

Yes, the Genusswerkstatt welcomes all guests and visitor for breakfast as well as for dinner and everything in between.

Your appearance significantly contributes to the stylish ambiance of our establishment. We kindly ask you to wear appropriate clothing and refrain from wearing jogging suits, ski attire, flip-flops, bathrobes, or similar items in the restaurant area.

Yes, dogs are warmly welcome. We charge EUR 30.00 per dog per day. Upon request, we can also arrange a dog sitter for you (for an additional fee). If you take your dog on a walk, please remember to bring waste bags and dispose of them properly. Should you need additional items such as food bowls, dog towels, etc., we are happy to assist.

Crystal-clear and pure spring water flows from the taps, so you can safely drink the water directly from the water pipeline. Even the shower water is clean drinking water.

Your room is equipped with a water carafe, which you can refill at any time with high-quality fresh spring water.

Yes, the night entrance is at the rear of the underground car park on the left hand side. You can open the door with your room key card. The main entrance is open from 7.30 am to 10.00 pm.

You just need to connect to the network „Guest@Sportresidenz Zillertal“ and you do not need a password.

Your room includes a spa bag with cozy bathrobes and slippers. Bath towels are available for you in the wellness area. 

If you need laundry or ironing services, the reception will be happy to recommend a dry cleaner or laundry service. Alternatively, you can borrow a garment steamer from the reception for a deposit.

Yes, our new and exclusive co-working space provides an ideal environment for productive work even during your vacation. Reliable internet, comfortable chairs, and a spacious desk make working here a true pleasure. This is the perfect spot to get your work done undisturbed.

Yes, our reception team will be happy to assist you with personalized arrangements.

We will be happy to provide you with an extra pillow or down pillow upon request.

Yes, every room is equipped with a safe for storing your valuables. The safe is insured up to EUR 1,500.00 and is available free of charge.

Yes, our fully equipped seminar room is available for up to 35 people.

All rooms are easily accessible via the elevator. For security reasons, the elevator to the room floors only operates with a valid room key card.

To use the elevator, hold your room card up to the reader and select the desired floor.

Yes, there is a free fitness and activity program available both in summer and winter. At the reception and in the morning newsletter, you will be informed about the current weekly program, and you can also find the highlights that await you here.

• Saunas in the CLOUD 7 wellness area on the 1st floor: daily from 2:00 PM to 7:30 PM
• Bio sauna on the 2nd floor: daily from 11:00 AM to 7:30 PM
• New Sky Sauna on the rooftop: daily from 2:00 PM to 6:30 PM

We offer a variety of massages, facial treatments, and body treatments. You can find all the treatments in our spa menu.

No, we have consciously decided to make our wellness area exclusively available to our hotel guests.

Yes, as a hotel guest, you can enjoy several benefits on the golf course:

• 20% discount on the green fee
• 10% discount on rental equipment and Pro Shop items
• 20% discount on the Indoor Golf Simulator
• Guaranteed tee times
• Free use of the 3 short-game courses (each PAR 3), driving range, and chipping & putting area (balls are subject to a fee)
• Free use of an e-car per room for golf (upon reservation, subject to availability, and depending on course and weather conditions)
• Free use of the golf depots

Yes, you can rent e-bikes from us. The cost is EUR 45.00 per day per bike.

Our free of charge "Private Shuttle" conveniently takes you between 8:30 AM and 4:30 PM to the Hochzillertal ski area in Kaltenbach and the Spieljoch ski area in Fügen.

The golf course is closed in winter. However, you can play on 35 international golf courses using our Indoor Golf Simulator. A flight with up to 4 people is possible. Additionally, the driving range at the Zillertal-Uderns Golf Club remains open in winter.